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Welcome to Our NEW Website!

by Lenny Magill October 31, 2016 0 Comments

Welcome to Our NEW Website!

Welcome to the new UnderTechUnderCover.com

There’s an old saying, “If it ain’t broke, don’t fix it.”

Well, UnderTech UnderCover wasn’t exactly broken, but to get it to do all the great things we have planned for you, we would have had to break it. And that... never turns out well! So we just started over from scratch with a brand new website.

Most of you already know that UnderTech UnderCover is the #1 brand of concealed carry clothing worldwide. We are very proud of our reputation and very serious about providing the best concealed carry option to all of our users who happen to include Federal Agents, Diplomats, Special Forces, Undercover Operators, Law Enforcement Professionals, Executive Protection experts and concealed carry enthusiasts worldwide. 

The main reason we spent the time, energy, and money to build the new UnderTechUnderCover.com site was to better service you, our loyal customers and customers to be. So how are we going to do that? We’re so glad you asked!

First of all, as you will likely notice, the new website is very social media friendly.

Since the last time we built an UTUC website, our brand has exploded across the social mediascape. Every single day our Facebook and Instagram pages receive tens of  thousands of views, posts, and conversation starters. If you are one of the quarter million people who appreciate reading and posting about UnderTech UnderCover, then you’re going to love the way the new site incorporates, and highlights, your social media activities.

Our new platform also offers total integration with our back-end and warehousing software. This helps you because there is no longer a delay between when you order the item and when that item is committed to you. With our old system, the orders had to be manually imported into the actual billing and shipping software. In over 95% of the orders, this didn’t make a difference. But occasionally, on very popular products, this would allow you to purchase something that was actually out of stock.

With the new site, any out-of-stock status will be immediately apparent, as well as estimated arrival times. It will be up to you if you want to save a return trip and pre-purchase the item. Or, if you’d prefer, we’ll email you when the item is back in stock.

Another benefit to the new website is that the orders move through the system much faster. Basically, if you place your order before 1 p.m. on a weekday, it will be shipped on, or before, the next business day… and most often on the SAME day!

And finally, our website communications pipeline is now vastly improved. From product availability notifications; to shipping alerts and tracking information; to questions asked through our Contact Us and Live Chat features; our new website is much more responsive. If it’s information you want, it’s information you’ll get… prompt and accurate.

Of course, we also hope you’ll notice the new, streamlined look, the higher quality photography, and the ease of navigation. 

Again, welcome to the new UnderTechUnderCover.com. We made it for you and we sincerely hope you’ll enjoy it.

Finally, as with any website....our work is never done. We will continue to upgrade and improve every aspect of the process. That's where you can help. If you notice anything that is a bit "wonky" or out of place or even spelled incorrectly, please don't hesitate to let us know. We'll reward you with discount codes and special offers for being our friend in the community. And, we'll fix that issue as soon as possible.

Thank you for being a big part of UnderTech UnderCover....the #1 brand of concealed carry clothing in the world! 

Founders Lenny & Tammy Magill

 




Lenny Magill
Lenny Magill

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